I hope this review helps other parents make the best decision for their family! Getting braces is a big financial decision, and I was very nervous going into this whole process (for the first time) with my oldest son. After being at The Orthodontist for about 8 months now, I can say that we made the absolute BEST choice going with Dr. Zack.
Dr. Zack's office offers flexible hours (evenings hours and weekends), which has been incredibly convenient for our family and I have been so impressed with the technology (3D custom printed brackets) that he uses to map out treatment step-by-step.
After a recent big adjustment, Dr. Zack personally texted me the next day (on his personal time) just to check on my son and to see how he was feeling-- a real life personal text, not AI, not a staff member... just a real note of care from Dr. Zack. He wanted to know how my son's pain level was and offering to make adjustments if he needed them. His level of care goes above and beyond.
Dr. Zack strikes a rare balance in that he’s created a very laid-back and relatable atmosphere in his office (which is great with my teenage son), while also being incredibly professional, technically skilled, knowledgeable and dedicated to his work. We’ve been so impressed with him and his staff (Kim is also the best!), and I’d absolutely recommend his practice to anyone and everyone!"